Why Join Us?

Our Focus Is Always On Finding The Best People To Work With. Our Bar Is High.

  • We are growing skilltech organisation
  • Itaa believes to grow together
  • We always try to hunt passionate people
  • We trust youth will be the play major role in our growth
Job Openings
March 24, 2022, Position 1, Mumbai, Sales

Total year of exp – 5 years
Salary offer – 3.00 Lac – 3.50 Lac Per year

Making enhanced outbound calls on leads provided by the company
Reaching out to new customers and explaining them the benefits of
Analyzing customer’s requirements and providing them solutions as per
their needs
Achieving sales targets by acquiring new clients and growing business
from existing client.
Convert candidates into students
Group counselling
Follow the sales process and complete the admission
Self-initiative to improve efficiency

Skills & Competencies requirement

Excellent communication skills (Hindi, English, Marathi)
Guiding the candidate for right course, negotiation, objection handling
Organising and planning competencies
Time management skills
Technical skills

February 24, 2022, Position 2, Mumbai, Sales

Salary offer – 5.50 Lacs – 6.00 Lacs

Total Year of Exp – 6 -8 Years

  • The candidate is required to set up a call center including
    co-ordination for the technical setup (including hardware, software.
    network) and preparation of SOP.
  • Must be having track record of developing & implementing result oriented
    processes in service delivery with improved customer service.
    To lead a team of around 30 staff from Customer Care and Sales Call
  • To be responsible for Call Centre for client marketing inbound/outbound
    calls for conversion of leads.
  • To be responsible for the team’s performance and TAT on closure of new
    leads and client grievances.
  • Required to create targets for team agents and motivate to fulfill the
  • To be the face of the company to manage customer queries, complaints,
    requests related to products/services.
  • To supervise and ensure the team’s response/ closure of the queries,
    calls completed, calls in waiting, calls abandoned, etc.
  • Required to handle queries from HNIs/ prospects/ leads effectively.
  • To identify and engage the team members in regular sales and
    communication training programs in co-ordination with training
  • Must be adept in process improvement, analyzing information/data,
    developing standards, presentation skills and must exhibit excellent
    leadership quality.

Required Skills

  • Tech Savvy and must have knowledge in relevant computer
  • Should have directly managed Contact Centre operation.
  • Good in Verbal and Written Communications, Excellent Negotiation and
    Problem Solving , Customer First Attitude, Time management , Attention
    to detail, Professionalism, Multi-tasking, Basic data analytics and
  • Knowledge of Contact Centre Telecom Set-up
    Hiring Insights